Challenge
With a large, distributed workforce and a relatively small Learning & Development team, Laing O’Rourke Australia needed a solution that would empower frontline teams to create scalable, professional learning content without relying on instructional designers for every course. Traditional development methods were too slow and resource-intensive for the pace of the business.

Solution
Laing O’Rourke introduced Mindsmith to its network of Learning Ambassadors and subject matter experts (SMEs), allowing team members across the business to create and deploy engaging eLearning quickly and effectively. Mindsmith’s ease of use and AI assistance enabled content creation to scale beyond the core L&D team.
Results
Dramatic time savings: eLearning development time dropped from 4 weeks to just a couple of days, achieving around a 10x increase in efficiency.
Democratized learning creation: Frontline employees and ambassadors can now build and share content autonomously.
Dynamic SCORM files: The automatic content updates feature has been particularly beneficial, saving Laing O’Rourke significant time and effort by eliminating the need to manually re-upload or reassign modules within their LMS.
Mobile-adaptive content: Mindsmith effectively addressed accessibility barriers, making learning content readily available to employees who previously struggled to access the LMS.


Most Useful Features
AI-assisted course development
On-brand visual templates
Intuitive editor for non-designers
Decentralized authoring capabilities
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