Conversations

Conversation training for the moments that matter

AI-powered conversational learning inside your courses. Practice difficult conversations, sales calls, customer service, and oral exams. Voice or text. Agenda-scored. Ships with SCORM.

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Infosys
Siemens
Cognizant
Laing O'Rourke
Transocean
McKesson
Amer Sports
UNESCO
Allianz
Global Payments
Infosys
Siemens
Cognizant
Laing O'Rourke
Transocean
McKesson
Amer Sports
UNESCO
Allianz
Global Payments
Three Modes

From scenario-based learning to oral exams, one tile

Pick the shape of the conversation. Same AI engine, same agenda scoring, three formats built for different learning goals.

Role Play

Learners play a role in a realistic scenario — sales calls, patient interviews, customer objections. The AI adapts its responses based on what the learner says and does.

Oral Exam

Learners demonstrate knowledge through voice or text responses. The AI evaluates against structured agenda items and grading criteria you define.

Discussion

Open-ended dialogue on any topic. Set objectives the learner should demonstrate throughout the conversation. AI tracks coverage in real time.

Structured Scoring

A conversation simulator that grades against your criteria

Define the agenda — the specific things the learner needs to cover or demonstrate. The AI tracks coverage in real time, flags gaps, and scores each item. Learners see a live checklist. You see where conversations break down across the cohort.

  • Define agenda items with grading criteria
  • AI evaluates each step as the conversation progresses
  • Learners see live checklist of what they've covered
  • Per-step pass/fail feeds course analytics
  • Works across role-play, oral exam, and discussion modes
Live agenda checklist during conversation
Lives In Your Lesson

A conversation tile that ships with the rest of your course

This isn't a standalone chatbot platform to buy, integrate, and re-buy. The conversation tile drops into any lesson page — alongside text, video, and quizzes. When you publish the course as SCORM, LTI, or xAPI, the conversation goes with it. Your LMS gradebook receives the scores. Your admins don't see a new tool.

SCORM 1.2 & 2004

Static or dynamic SCORM export. Conversations work inside any SCORM-compliant LMS.

LTI 1.3

Launch directly from Canvas, Blackboard, Moodle. Scores sync back to the gradebook.

xAPI / Tin Can

Granular per-turn events for LRS-based analytics stacks.

Direct link or embed

Skip the LMS entirely. Share as a link or iframe-embed anywhere.

Performance Review Scenario

The AI pushes back. The agenda tracks your response.

Real conversations get emotional, hedge, and redirect. Mindsmith’s AI does too — and scores whether you stayed on agenda through it.

AI — Taylor, direct report

“I’ve been putting in 60-hour weeks and this is the feedback I get? I feel like you’re setting me up to fail.”

Learner

“Taylor, I hear that. Let me separate the effort from the outcome, because both matter here.”

AI — Taylor

“Okay. But what does that mean for my promotion next cycle?”

Agenda item: “Acknowledge effort vs. outcome” — covered

Difficult conversations training — rehearse before the real thing

The hardest conversations shouldn't happen live for the first time. Mindsmith lets managers and professionals practice the moments that actually matter — with an AI that pushes back, gets emotional, and responds the way a real person would.

Performance reviews and critical feedback

Layoffs, PIPs, and offboarding conversations

Compensation discussions and promotion denials

Medical disclosures and bad-news delivery

Manager 1:1s and difficult coaching moments

HR investigations and workplace conflict

Per-Learner Insight

Know exactly where conversations break down

Every attempt is captured with full transcript, timestamps, and agenda scoring. Admin dashboards show completion and average scores across the cohort. Drill into any learner to see what they said, what the AI evaluated, and where they stalled. Attempts persist across sessions.

  • Full transcript with per-turn timestamps
  • Agenda scoring feeds course analytics
  • Drill from cohort to individual in two clicks
  • Cross-session attempt history per learner
Conversation analytics and transcript drill-down
AI generating a conversation from a prompt
AI-Native

Describe the conversation. The AI builds it.

Tell the AI what scenario you want — 'angry enterprise customer with a billing issue' or 'performance review for an underperforming direct report.' It generates the character, scene, agenda items, and grading criteria. Edit anything you want. Publish in minutes, not days.

Global Ready

Every conversation translates with the lesson

AI voices regenerate in the target language with native-speaker voices. Agenda items and grading criteria translate with the rest of the content. One conversation, 65+ languages.

Trusted by leading
eLearning teams

The biggest draw for me is the flexibility and scalability Mindsmith offers. It's something I've never seen before in a learning platform. This tool has significantly improved my workflow.
M

Satarla

Miranda

Build conversations your team will actually remember